Every company wants to tell its story. Sharing your story through business and trade media, industry analysts and social media are still among the best ways. News releases, interviews, contributed articles, blogs, and social media campaigns help to get consistent messages out to target audiences and engage them in a two-way dialogue. A blend of traditional and social media outreach will help the right people notice your organization. Here are a few examples: 

• Social posts to support content launches
  
• SwitchThink Solutions adds 5 credit union clients in fourth quarter; 29 in 2023
• Manufacturers Use Innovative Celanese Polymers to Keep Fluids, Materials and Power Moving
• Celenase Encourages ‘Revolution over Evolution’ in Keynote at Auto Engineering Plastics Conference
• AAA Northern California, Nevada & Utah Chooses PeopleAnswers to Select Employees to Drive Growth

No matter how well an organization plans, bad news can surface. Sometimes it’s real. Sometimes it’s speculative or perceived. Software failure, cyber theft, terrorism or acts of nature, global pandemics, data or hazardous waste leaks, or any kind of security breach can cause unrecoverable trust issues. Speculation about real or possible impact to people or the environment can swing out of control fast. So can losing employees or a top executive.

Preparing to tackle each potential issue before it becomes a crisis is critical for any organization whether it’s public, private, nonprofit, educational, or a government agency. Starting with a positive image will create the right foundation for rebuilding trust, and a strong social media presence will help get the facts out fast.

Telling a company’s story well isn’t as easy as it seems. It takes knowing the target audience and telling your story in a sincere way so the right people will listen, understand and act. The best results are more than media mentions and articles. They also include your top messages. A client or industry influencer telling the story for you is even better.

A solid, up-to-date communication strategy makes this happen faster and more effectively. Setting goals. Identifying target audiences. Determining tactics. Engaging with your target audiences. Each is a critical part of your strategy. Carrying out your plan also takes finesse. Carefully crafting messages. Engaging the media and other influencers with compelling facts. Creating a unique experience for everyone who interacts with you or attends your event. It’s all in the technique.

Instead of just announcing a new product or service, you help your clients envision themselves using it to achieve their goals or their dreams. That’s the secret to a good marketing strategy. And you have to know your audience well to do it right. After that, picking the best ways to reach and engage with them, and then measuring how well you do are equally as important. The outcome can be powerful.

Developing content doesn’t just mean choosing your words. It’s all about how those words make readers feel and what they do in response. Whether they are spoken words for a video script or speech or written in a news release, blog or web copy, there is an art to business writing that doesn’t include a collection of complicated words and difficult concepts.

Telling your story and expressing exactly what you mean with examples to illustrate theory makes writing interesting and concise. Readers feel it’s sincere. Whether people read or hear these words, they are the ones people will remember. Here are a few examples:

• 5 Ways to Prepare for Cyberattacks (download ghost-written article)

• Climate change series: Why does your IT need to be greener? and Letting go of plastic is complex

• Modern Government article series and web copy. 
  Digital (download articles):  1. AI’s Role in Modern Government, 2. Digital Transformation Done Right, 3. Mission Delivered. Market Speed.
  Experience (download articles): 1. Eliminate the “Time Tax” on your Customers“, 2. Modern Governments are Connected to Deliver Better Experiences, 3. Rethink Human Experience Beyond One Point in Time, 4. Improve Your Citizen Experience
  Workforce (download articles): 1. People analytics can be your guide across the talent lifecycle, 2. Informed workforces create modern, productive government operations, 3. Digital HR for government, 4. Federal agencies can get hybrid work right, 5. Put learning and development strategy first
  Trust (download articles):  1.  Close the gaps to keep employees honest, 2. Do Your Citizens Get a 100% Secure Digital Experience?, 3. Governments: Cyber Secure Your Boundaryless World, 4. DevSecOps for Modern Governments

• Intelligent customer interactions – AI-powered, human-enabled. (web and brochure copy)

• An Ethical Compass in the Automation Age (download ghost-written article)
• A CEO’s journey to the future of business video script, production management
• Simplify testing and tracking with automation demo video with more than 34K views
• Traditionally published fiction author, visit Carol’s author website